Please be aware that once you activate a One-Way ticket you will not be able to receive a refund. What if I have tickets on my phone but lose MTA eTix because my iPhone4 or an older version of iOS is no longer supported? You must activate your ticket just before boarding your train. You are limited to three transfers within a 180-day period. You will need to show all tickets on your phone to the conductorswipe multiple activated tickets on your screen to show the conductor. Where can I see my used, refunded, or expired tickets? If you need help with a refund please call Customer Service at 511. (Note: some Android devices.4 are not compatible and we recommend.1 or higher.) Rooted devices are not supported.
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Self-service functions provide additional conveniences including refunds, receipts, account updates, and more. Also, MTA eTix offers additional payment options through digital wallets, such as Apple Pay and MasterPass. Your Ticket Wallet is the place where all of your purchased tickets are stored. To activate your ticket simply go to your Ticket Wallet, choose the applicable ticket, and click on the Activate Ticket button. Train Time can also be accessed from the home screen of the MTA eTix App. The MTA eTix App currently accepts Visa, MasterCard, Discover, and American Express cards. A receipt for your refund will automatically be sent to the email address associated with your account and the funds will be returned to the credit/debit card used to purchase the ticket. February 2019, march 2019, export Events, filter Events. What happens if my smartphone battery dies before I show the conductor my mobile ticket? Will my Mail Ride account information transfer to the mobile App? You are responsible for keeping your smartphone charged while riding the train. Please note MTA eTix is separate from Mail Ride; therefore, your Mail Ride account information will not transfer to the App.
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